FAQs

Have Questions?

Read up on everything from where to pick up and drop off your rental vehicle, rules of the road, maintenance issues, and more.

  • Yes! We have an iKamper mini available to rent if you have your own vehicle with suitable racking. Learn more here.

  • Yes, we can supply you with just camping gear if you have your own vehicle. Contact us with dates and items you need.

    • Yes! We love international guests and can help you with understanding the rules of the road over here. We do require you purchase rental insurance with us. Also note that our booking software charges a 3% transaction fee on international credit cards. We can get around that though by doing a wire transfer for the final payment. You will make a credit card payment for the initial 25% deposit.

    • Drivers can use their drivers’s license from their home country in Colorado and most states. There are a handful of states that require an international driver’s license. Learn more about Booking Your Ultimate US Road Trip

FREQUENTLY ASKED Questions

Rental Process

    • You will come to out wonderful shop located at 1830 W 64th Ln, Unit A Denver CO 80221.

    • If you’re coming from Denver airport, we are on the way to the mountains! The best way to get to us is using a taxi or ride share service like Uber or Lyft.

    • If you’re driving to our shop, put “Titus Adventure Company” into Google Maps and it will take you right to our front door!

    • You can pick up your vehicle on the first day of your adventure anytime between the hours of 9am-4pm.

    • There are no pick-ups on Sundays

    • Vehicles must be returned by 4pm on the last day of the trip.

    • Sunday returns are ok. We have a key drop for you to use while we are not in the office.

    • Can’t make those hours work? Early pickups/late drops are available for a $75 fee upon request.

    • Yes, bring back the vehicle with a full tank of gas. If you return the vehicle below a full tank, you will be charged to fill the vehicle up from the point you returned it plus a $20 service fee.

  • We have a large garage full of add-on gear! Head over to our ADDITIONAL GEAR page to see the line-up! From pack rafts and standup paddle boards to extra coolers and bug screen houses, customize your trip even more by adding some adventure gear! Add extra gear during the checkout process and we’ll have it packed and ready to go in your rig when you pick it up! We also have upgraded GEAR PACKAGES available.

  • Plan on ~40min for a comprehensive orientation. We’ll start with a vehicle overview and go over the vehicle’s systems, operating instructions and camp set up. Next you’ll do a walk around with our team member to record any vehicle damages you see. After the vehicle overview, we’ll go through the camping and other adventure gear with you. We’ll show you how everything works and where it’s packed. Lastly, we’ll go over some safety information and any trip planning included with your adventure. Once our orientation is complete, you’ll be able to load your personal items and then off you go!

Insurance

We are so glad you asked and in fact we have a whole webpage dedicated to the subject!

You can check it all out here: https://www.tacrentals.com/insurance

Planning Your Adventure

  • Yes we do! Check out our TRIP PLANNING page for more detail. If you’re looking for something different or totally unique we’d be happy to plan a custom trip for you! Custom trip planning is available for $65/day.

    • Honestly you can camp year round but different places are better at different times of year. Check out our overview of seasons here.

    • You are NOT LIMITED by Colorado state lines! You are more then welcome to take our vehicles anywhere in the US and Canada. However, you are NOT allowed to take our vehicles down to Mexico.

  • Vehicle rentals include unlimited (within reason) miles per day. It would not be within reason to drive to California and back in 3 days. However, we’d love for you to take a trip to the West Coast and would suggest at least a week for a trip like this.

    • Overland 4x4 Campers - Our overland fleet is fantastic off-road. We have modified them to be able to take you further off of the beaten path with comfort and ease. You are allowed to take these vehicles on designated 4-wheel-drive roads but cannot rock crawl in them. Our vehicles are not outfitted with recovery gear and you are responsible for any and all damages caused on the trail. This includes scratches to the skid plates and rock sliders. These modifications are there for protection, not for rock crawling use. There are several advanced 4x4 trails that are off limits such as Black Bear Pass, Schofield Pass and Pearl Pass. Give us a call if you have questions on what trails are allowed.

    • Campervans - Dirt roads are ok and encouraged but campervans must remain on maintained county roads. You may not “off-road” in our vans. Any road marked by “4WD” or “high clearance” are off limits. The vans are two wheel drive with low clearance and no armor.

    • In the peak months (April 15-Oct 15) we have a 4-day/3-night minimum.

    • In the remaining months we have a 3-day/2-night minimum.

    • In either case you are more than welcome to do shorter trips but you will still be charged the minimum trip length.

  • Yes, we start to discount trips that are six days or longer. The longer you go the more you save, see graphic below!

Chart illustrating discount tiers for trip length, with savings for longer trips, and an example showing $300 daily rate with potential savings of $300 over 11 days.

    • 25% of your adventure total is due when you book. The remaining 75% is charged 7 days prior to your trip start date along with the security deposit. For more information about the security deposit, please see the question below.

    • The security deposit is a $1,000 authorization to your credit card on file. The charge will appear as “pending” on your statement and will go away when you return the vehicle in the condition it left the shop in. If there are damages/missing items when you return from your trip, these will be taken out of the security deposit.

    • We understand things come up and we try to be pretty flexible where we can. If you have to cancel, we will try to work with you to reschedule your trip during a time that works better for you. When rescheduling, you will receive a 100% credit towards your future trip. If rescheduling isn’t an option for you, please see below for our cancelation policy.

    • Your reservation deposit (25% of full trip cost) is non-refundable.

    • If the booking is canceled more than 7 days prior to booking start date, we can roll your 25% deposit into a credit towards a future trip.

    • If canceled less than 7 days prior to booking start date, you loose 50% of the reservation amount. We will refund the remaining 50% (minus processing fees) or roll that into a credit for a future trip.

  • Yes, that is an add-on that can be purchased in the check-out process for 6.5% of the rental amount

    • We charge by the day and that starts at 9am and you have until 4pm on the day you return. There is no discount for picking up later in the day or coming back early.

    • Nope! Everything except insurance, taxes and CO State Fees is included in the daily rate.

Payments & Financial

Damages, Missing Items & Help on the Road

    • You can purchase roadside assistance with your rental. If you are a AAA member, you may use AAA for help. Once the vehicle is off of the road and you are in a safe place, please immediately call the shop for further assistance.

    • This is where the security deposit comes into play. We’ll charge you to replace or fix the item, directly out of your security deposit.

  • First, call the police. We will need a police report for the insurance company. Once you and the vehicle are in a safe place, please call the shop. Our insurance deductible is $2,500. Depending on the fault of the accident, the deductible may come out of your security deposit if you were at fault for the accident.

  • First, we’d like to encourage you to avoid traveling on roads and in areas where you might get the vehicle stuck. If you are traveling on a road where you think you might get stuck, you shouldn’t travel any further and should turn around. If you do get stuck and require a tow, backcountry towing companies are extremely expensive and can be $1000s. We know of a few volunteer-run recovery organizations so give us a call first. If you get stuck, you’ll have to walk to an area with cell phone reception to call the local land manager or sheriff to dispatch a tow.

    • Here at TAC, we love our four legged friends. You are more than welcome to bring your dog(s) with you. However, we do not like cleaning up after your furry friends. We have an “invisible pet policy” where as long as we can’t tell there was an animal in the vehicle or tents, you won’t be charged. You are solely responsible for getting all of their fur/hair/muddy paw prints out before returning the vehicle. If you do not clean up after your pets and we see signs of them in the vehicles, we charge a $150 cleaning fee that comes out of your security deposit.

    • There is a $300 fee for us to remove smoke smell. This can happen even if you did not smoke IN the vehicle. Clothing and other personal belongings can be enough to make the vehicle smell and be unpleasant for the next customer.

    • No, at this time we do not allow our vehicles to tow anything.

  • We do not allow our vehicles to be taken to the Burning Man Festival.

  • All drivers must be over 25 years-old before the rental start date. escription

Other Rules of the Road